Effective Date: February 10, 2026
Olga Fernandes (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit olgafernandes.com, including the 50-Day Framework landing page, and any related services, programs, content, or communications (collectively, the “Website”).
By accessing or using the Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Who We Are
This Website is operated by Olga Fernandes, a Canada-based sole proprietor, offering educational programs, coaching, and personal development services.
Contact Email: [email protected]
2. Compliance With Canadian Privacy Law
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Under Canadian law, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate, and with your knowledge and consent.
3. Personal Information We Collect
a) Information You Provide Voluntarily
We may collect personal information you choose to provide, including:
Name
Email address
Billing and payment details (processed by secure third-party payment providers)
Information submitted through forms, program registrations, or email correspondence
This information is collected when you:
Register for programs or services
Sign up for emails or resources
Make a purchase
Contact us directly
b) Information Collected Automatically
When you visit the Website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the Website
Referring websites
This information is collected using tools such as Google Analytics and similar technologies and is used for statistical, performance, and improvement purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Understand how visitors use the Website
Improve functionality and performance
Support analytics and marketing efforts
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some features of the Website may not function properly without cookies.
We may also use social media pixels (such as Meta or similar platforms) to measure advertising effectiveness. These tools operate under the privacy policies of their respective providers.
5. How We Use Personal Information
We use personal information to:
Deliver programs, services, and digital products
Communicate with you about registrations, purchases, or updates
Send emails you have opted into
Improve our Website and offerings
Comply with legal and regulatory obligations
We do not sell or rent personal information.
6. Email Communications (CASL Compliance)
We comply with Canada’s Anti-Spam Legislation (CASL).
You may receive emails from us if you:
Opt in explicitly, or
Purchase or register for a program or service
You may unsubscribe at any time using the link included in each email.
7. Disclosure of Personal Information
We may disclose personal information only:
To trusted service providers (email platforms, payment processors) who are contractually obligated to protect your information
When required by law or legal process
In connection with a business restructuring or transfer
We do not permit third parties to use your information for their own marketing purposes.
8. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.
Payment information is processed securely through third-party platforms and is not stored on our servers.
Email communication is not fully secure, and you share information by email at your own discretion.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal or regulatory requirements.
You may request access to or deletion of your personal information by contacting us.
10. Your Rights
You have the right to:
Access your personal information
Request corrections
Withdraw consent (where applicable)
Ask questions about how your information is handled
If you are located in the European Union, additional rights under the GDPR may apply.
11. Children’s Privacy
This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact
Questions about this Privacy Policy may be directed to: [email protected]
TERMS & CONDITIONS
Effective Date: February 10, 2026
These Terms and Conditions (“Terms”) are entered into by and between you and Olga Fernandes (“Company,” “we,” “us,” or “our”).
These Terms govern your access to and use of olgafernandes.com, including all content, programs, services, and functionality offered through the Website.
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Website.
1. Eligibility
This Website is intended for individuals 18 years of age or older. By using the Website, you confirm that you meet this requirement.
2. Changes to Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Website constitutes acceptance of the revised Terms.
3. Privacy
Your use of the Website is subject to our Privacy Policy, which governs how we collect and use personal information.
4. Educational and Informational Purpose Only
All content, programs, and services provided on this Website are educational and informational in nature, even when delivered on an individualized, one-to-one basis.
Nothing on this Website constitutes medical, mental health, legal, financial, or therapeutic advice. Participation in programs does not create a therapist-client, counsellor-client, or healthcare relationship.
5. Personal Responsibility and No Guarantees
You acknowledge that results depend on individual effort, circumstances, and commitment. We make no guarantees regarding outcomes or results.
6. Intellectual Property
All content on this Website, including text, graphics, videos, programs, and materials, is the intellectual property of the Company and protected under Canadian copyright and trademark laws.
You are granted a limited, personal, non-transferable license to use the content for your own personal use only. You may not reproduce, distribute, modify, or resell any content without written permission.
7. Paid Programs and Services
The Company offers live, individualized programs and services, including the 50-Day Framework, delivered on a one-to-one basis over a defined period of time. These services are provided through scheduled sessions and individualized support, rather than through pre-recorded content, downloadable materials, or online portals.
Any guidance, exercises, reflections, or materials provided during the program are created specifically for the participant’s individual use. Any written or recorded materials are supplemental to the live service and do not constitute standalone products.
All materials are for personal use only and may not be shared, reproduced, distributed, or used to create derivative or competing services or products.
Participation in a program does not grant any ownership rights in the Company’s methods, frameworks, processes, or intellectual property.
8. No Refund Policy
All sales are final unless otherwise stated in writing. The Company’s programs are delivered live and on an individualized, one-to-one basis. Enrollment reserves dedicated time, preparation, and availability over a defined period, which cannot be reassigned or resold once booked.
For this reason, no refunds or partial refunds are provided.
9. Communication and Email
By using the Website or contacting the Company, you consent to receive electronic communications. General communications, inquiries, or email exchanges do not create a professional or contractual relationship. A service relationship exists only when a program or service has been formally purchased.|
10. Limitation of Liability
To the fullest extent permitted by Canadian law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, programs, or content.
11. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
12. Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Canada, and the applicable laws of the Province of Ontario, without regard to conflict of law principles.
14. Termination
We reserve the right to terminate or restrict access to the Website at any time, without notice, if these Terms are violated.
15. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding use of the Website.